What you need to know before buying Charlotte’s Web Products
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Shop Charlotte’s WebIf you’re even remotely familiar with cannabis, you’ve probably heard of Charlotte’s Web, the groundbreaking company that unlocked the power of CBD years ago — before it was cool. Their story took a dramatic turn when the founders met a very special child named Charlotte. The Stanley Brothers’ revolutionary high-CBD genetic variety with scant THC changed the game for Charlotte and thousands of lives across the country who heard the story. Charlotte’s Web is still going strong as perhaps the most trusted name in CBD oil.
Because Charlotte’s Web exhibits excellence in Quality, Safety, Mission, Charity, and Innovation, the brand earns a perfect score of 5 with our methodology. Each badge earned is worth one star or point. The best score possible is 5.
Charlotte’s Web grows their non-GMO hemp in Colorado following organic practices and employs clean CO2 extraction.
Charlotte’s Web provides current independent lab reports for potency and contaminants on their CBD oil products.
Charlotte’s Web offers a veterans discount program and is known for their widespread charitable partnerships with Realm of Caring, Women’s Bean Project, and more.
Charlotte’s Web is on a mission to improve people’s quality of life naturally with their phytochemical-rich CBD oil.
Charlotte’s Web is famous for their proprietary genetic strain which was one of the first to boast staggering CBD levels with negligible THC.
Each badge earned is worth one star or point. The best score possible is 5. Discover how these badges are earned
Pricing and Value*
*Pricing and value reflect status on date of published review and are subject to change.
Charlotte’s Web is priced on the average side. BUT if you use their Subscribe & Save service, the price is actually a bit less-than-average for the market.
Charlotte’s Web price point starts at $11.24 for their popular CBD lavender roll-on (if you do Subscribe & Save). Their highest ticket item is a CBD tinctures sampler pack at about $239.
To get the most value from Charlotte’s Web, we recommend discovering your favorite product and then doing Subscribe & Save. The savings are significant, and you’ll rack up rewards points.
Another insider tip? Check their Overstock page to get even more savings on your favorite CBD products.
Strength and Efficiency
If there’s one thing you don’t have to worry about with Charlotte’s Web, it’s efficiency. The company is rooted in making efficient CBD products to tackle wellness issues, without the high from THC. Their original full spectrum formula has an astounding 11 different cannabinoids that show up on the most recent third-party lab test. If you want the entourage effect, it looks like you’ll get it.
Number one: Charlotte’s Web practically invented CBD! OK, so they didn’t invent it, but they were instrumental in developing high-CBD, low-THC hemp safe for consumption and loaded with natural benefits. That’s why so many people trust Charlotte’s Web with their health and even that of their children.
Another thing? You can’t get the original Charlotte’s Web strain anywhere else. Their proprietary genetics, the same plants that started it all, are in their exclusive formulas and not for sale. These hemp genetics are proven to have huge amounts of CBD (check out the test results). For consumers, this means consistency, potency, and efficacy. All good things.
But perhaps what we love most about Charlotte’s Web is the story behind them. This is a band of people who truly care about helping others and ended up accidentally creating an entire industry. Their heart continues to be in the right place, and we love watching the new, charitable endeavors Charlotte’s Web continuously takes on.
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Get the original CBD oil that launched an entire industry! We love Charlotte’s Web original formula CBD oil tinctures. Why? They’re really potent. Users online agree, and it’s backed up by really impressive test results. These tinctures have 50mg full spectrum CBD in each serving, so you’ll likely only need one serving per day starting out. Look forward to a full-blown entourage effect with high levels of cannabinoid friends and terpenes to support overall wellness.
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Need a little help getting more sleep? Don’t we all! Charlotte’s Web has made the bedtime routine more fun, healthy, and effective with their CBD gummies for sleep. Get your sleep cycle back on track with these nighttime treats featuring full spectrum CBD oil and melatonin. Both key ingredients have been studied to promote sleep health. To top it off, these raspberry-flavored CBD gummies are all-natural for the win.
COR staffer Cathy Rozyczko tried this CBD product. Here’s what she has to say:
Quick disclaimer – this balm is emollient like no other! I say that because different people are looking for different things from a CBD balm. This topical from Charlotte’s Web is not something you want to rub all over yourself. What I’ve found is that it’s really perfect for localized pain. In fact, the brand states that it’s best used on smaller areas.
When I first opened the tin, I was surprised by the appearance of the product. This CBD balm is unlike any other I’ve tried: it’s gooey, it’s green, and it definitely looks like hemp.
The smell is pleasant with just the right amount of earthiness, and like any good CBD balm, a little goes a long way.
The full spectrum CBD oil inside goes to work quickly, so I like to put it on my temples when I’m stressed. My mom uses it for arthritis pain and says it works like a charm. Overall, a good staple to have in your medicine cabinet when little aches and pains arise!
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Charlotte’s Web provides a few great options for dogs, but these full spectrum CBD chews for hips and joints stand out from the crowd. For one, the ingredients are impeccable; no nasty byproducts or soy. Charlotte’s Web has also included turmeric and chondroitin in the mix, both all-natural anti-inflammatories. That may be partly why the online reviews for this product are particularly positive from pet parents of older dogs, many of whom say these CBD chews have had a positive impact on their dogs’ mobility. And finally, what makes these chews winners is the original Charlotte’s Web strain that’s renowned around the world for its beneficial effects. Each chew contains 2.5mg of the famous full spectrum CBD oil.
Here’s a list of the types of CBD products Charlotte’s Web offers in their online catalog:
The Charlotte’s Web catalog is a full spectrum of full spectrum CBD delights! Heavily tested and made from the most famous hemp genetics in the industry, you can get their hard-hitting CBD oil in your favorite forms. Here’s what you have to look forward to:
Charlotte’s Web is an OG when it comes to sustainable hemp production, and their sourcing and processes are absolutely stellar.
Their proprietary variation is never sold to other outlets — you’ll only get the original Charlotte’s Web from Charlotte’s Web. It is known to have one of the most cannabinoid-rich profiles out there, and some consider it the absolute best in full-spectrum CBD oil.
People around the world have developed a genuine love and admiration for Charlotte’s Web. They were true trailblazers in the CBD space, and they’ve rightfully earned the reputation of The World’s Most Trusted Hemp Extract™. Charlotte’s Web is consummately altruistic, with a veterans program and too many charitable partnerships to mention. In fact, they’ve been dubbed the ‘Robin Hoods of cannabis.’ And they’re sustainable too!
At the end of the day, Charlotte’s Web has set a standard for how exemplary CBD companies should do things, and they’re well respected for their contributions to society at-large.
US Hemp Authority Certified
Charlotte’s Web is one of the select CBD vendors in the USA to be certified by the US Hemp Authority.
Certified B Corporation
Charlotte’s Web became a Certified B Corporation in 2020. Certified B Corporations include over 3,400 companies in 70+ countries across the world that are committed to social and environmental impact. To qualify, companies must undertake a rigorous impact assessment.
The Stanley Brothers of Colorado are a band of seven long-time expert cannabis cultivators, but the Charlotte’s Web brand didn’t come to fruition until one little girl came along.
Everything changed when Charlotte’s family met the Stanley brothers who had developed a revolutionary genetic variety of cannabis with staggering concentrations of CBD, CBG, and other medicinal cannabinoids. Because the strain had negligible THC and no psychoactive effects, the brothers initially named it ‘Hippie’s Disappointment.’
This potent CBD oil has a host of natural benefits that support optimized health and wellness. Deeply moved by the entire experience, the Stanley Brothers decided to rename their genetic variety Charlotte’s Web after the girl that changed their lives forever.
The media caught wind of the incredible story, and thousands across the country flocked to the Stanley brothers for their game-changing CBD oil. The Charlotte’s Web team is on a mission to help countless people drastically improve their quality of life, and their dedication to make CBD products for children has earned them an unrivaled level of trust in the industry.
Charlotte’s Web receives the COR Safety Badge for their excellence in third-party testing.
>> Click here to see all Charlotte’s Web lab results <<
Charlotte’s Web is known for their strict safety protocols and testing, to the extent that many parents trust ONLY them when giving CBD to children.
In fact, the brand rose to prominence all because of a child named Charlotte. Her story and victory over debilitating symptoms using CBD oil from this brand are largely responsible for bringing CBD oil into the public consciousness.
Therefore, it’s no surprise that Charlotte’s Web continues its focus on safety and testing today. The company tests in-house a staggering number of around 20 times during the production cycle. And before each final CBD product hits the shelves, they enlist the help of a third-party lab to test for potency and contaminants.
Quick disclaimer: You’ll notice the lab results on Charlotte’s Web site are printed on company letterhead, not a third party. We reached out to the company and were able to view independent tests, which indeed they run. Charlotte’s Web and other trustworthy, big CBD producers will often do this when they run tons of tests or make tons of products in an effort not to overwhelm the consumer.
A last note about Charlotte’s Web lab results: their original formula full spectrum CBD oil has probably the best variety of additional cannabinoids that we’ve ever seen. A total of 10 to be exact. Good news for people who want the entourage effect!
The Stanley Brothers are veritable cannabis experts and developed the famous Charlotte’s Web strain which originally gained the company popularity years ago. If you want this genetic variety that’s loaded with beneficial terpenes and cannabinoids, be sure to look for the ‘original formula’ when you shop from Charlotte’s Web.
Specific seeds are used for the original formula, while other CBD oil in the Charlotte’s web line also comes from non-GMO seeds grown on certified-organic farms in the US.
The company is known to be picky and meticulous about testing, vetting each supply of hemp plant material with soil and water source testing to ensure quality.
After harvest, the hemp used to make Charlotte’s Web CBD oil is put through CO2 extraction and then formulated into the various products in the line. About 20 rounds of testing go into the process, promoting safety and quality at every step. We’re particularly impressed that Charlotte’s Web goes the extra mile to test for glyphosate, a harmful chemical not all vendors check into.
The CBDMEDIC line exclusively uses CBD isolate, but most of the products from Charlotte’s Web are full spectrum.
You can purchase Charlotte’s Web CBD easily on their website or at a retail location. The brand is carried in many vitamin shops and wellness stores across the USA.
Charlotte’s Web ships to all 50 states in the US.
Charlotte’s Web offers FREE SHIPPING within the US for orders totaling $74 or more.
Charlotte’s Web offers a rewards program that’s a huge boon to repeat-customers. Earn one point for every dollar you spend on the Charlotte’s Web website, and apply these for deep discounts on future purchases. Once signed up, you can also earn 200 points for referring a friend and 25 points just for writing a review.
Because kindness is a cornerstone of the Charlotte’s Web mission, you’ll find that their Customer Service is first-class. To speak with someone at customer service, you can call 1-855-790-8169 or 719-419-8169 for their office in Boulder, Colorado. Alternatively, you can easily use the chat bot on the website or fill out the contact form for any questions or concerns. And finally, you can also get in touch with the company by emailing [email protected].
Charlotte’s Web offers a 30-day customer satisfaction guarantee. If you are unhappy with any of their CBD products, you can return the unused portion of the product. If the company receives a returned CBD product within the 30-day window, they will issue a full refund. Email [email protected] or call customer service to process a return from Charlotte’s Web.
It doesn’t get better than Charlotte’s Web. Period. Because of their genetic hemp variety originally called ‘Hippie’s Disappointment’ for its dismal THC levels, Charlotte’s Web sparked the world’s curiosity with CBD oil. Ever since, the brand has continued to lead the CBD industry with their organic practices and rigorous testing protocols. And independent lab reports show their products to be potent, brimming with multiple cannabinoids and terpenes. Charlotte’s Web strives to do right by people and the planet, giving to charity and leveraging sustainable principles and cultivation techniques. Charlotte’s Web trusted CBD oil changes lives, and they’re one of the most conscious brands out there.
Charlotte’s Web doesn’t give specific CBD dosage guidelines, for their products for humans, as dosing and serving size will vary by individual. At COR, our Serving Standard is 25mg of CBD, taken twice daily. If you are new to CBD oil, start low and then slowly build until you receive the desired effects. And remember, this is NOT medical advice! If you’re seriously hesitant about CBD oil for any reason, contact your physician before starting.
CBD has not been known to have any significant side effects, but consult your doctor if you are starting a new health regimen.
At present, Charlotte’s Web only offers CBD products for dogs. That said, because all mammals have an endocannabinoid system, it is safe to give their CBD dog tinctures to other animals. Check out Charlotte’s Web FAQ page for dosing info on animals by weight.
Charlotte’s Web offers full spectrum and broad spectrum CBD products. Their CBDMEDIC line is exclusively made with CBD isolate.
Yes. Although Charlotte’s Web does not currently hold USDA organic certification, their hemp is sourced from certified-organic farms in the USA.
Yes, Charlotte’s Web offers a generous veterans discount on their CBD product line.
Yes, Charlotte’s Web CBD oil is available for purchase online in the UK.
Get the Ultimate CBD Buyer’s Guide and you won’t look at CBD the same way again!
Dee says
What do people expect an oil that comes from plant material to taste like? Candy? People need to grow up regarding the taste of CBD oil. I think it’s great.
April Rogers says
Awesome!! Thanks for sharing!!
Lori Craven says
CW original hemp oil gave us our family back. We tried many rx but nothing help. He even tried to end his life at 8 years old, saying “God made a mistake when he made me”. After a few days of CBD oil he said he felt better. So we increased his dose and he has been so amazingly anxiety free! The one side effect we have yet to tackle is that he has very little appetite. We call it Liquid Gold!
Jessi says
We have only been using for our son with identical diagnosis for 1 month (turned to this as opposed to anti-psychotics). I’ve never seen him so functional. He hasn’t lost “him”, personality in tact, humor still avail, not a “zombie” at all, but functional. So far miraculous results for us!
DJ says
I requested a copy of the tests on the Lot # for my bottle & of course it had the lowest amount of THC allowed. The only problem with that was that as per my pain management doctors urine tests, THC came up & was a very high amount. I never had any problems before & had the bottle with me so I could prove I wasn’t smoking pot. I stopped it immediately.
Angie says
Is there a certain time you take this ? I just started and I was on meds also took them at bedtime
Congratulations on this working for you
Bernice says
How much do you use and how often and what product are you using?
Mara L Cramer says
I have used the first bottle of CBD oil in the strongest dosage recommended. I have MS and major pain and I have not noticed a difference with the oil as far as pain management. I do feel better emotionally and plan to continue using the product.
Shirley says
Which product did you use and how much?
Patti says
I would find a dispensary in your area and get consultation from them regarding which oil is recommended for your father. It might be rick simpson oil – look it up.
Jess says
If you contact them with the lot number, they will provide you with a single page lab document indicating How much “hemp extract” is in the product, as well as the pass or fail results from all of their contaminants testing. No breakdown of the different components of the hemp extract, and not even the CBD content. I bought a bottle, got the lab work, and returned it the next day. Why would I want a product that I don’t even know what’s in it?
Michelle says
How were the results using CBD for Lyme?
Jen says
Where are the lab reports?!? It’s vital in this industry to prove your product is clear of pesticides, heavy metals, and how the percentages of cannabinoids.
Hilary R Collacchi says
Hello,
My 17 year old son has chronic anxiety that is not being controlled through rx medication. Has anyone had any luck with the drops for this ? Thank you for any help.
Anne Keefer says
I have been taking g 50 mg daily of CBD in milk form for about 2 months. I have seen a huge reduction in leg, back and joint pain. I highly recommend.
Terry says
So how are you doing with your pain level now that you have been taking it for 2 years???
arnold says
Hello.
Could you please tell me if your Oil works for Parkinson’s Disease
patients.
Thank you.
a says
Hello.
Could you please tell me if your Oil works for Parkinson’s Disease
patients.
Thank you.
jeninne Hale says
My daughter has just started Everyday drops. We will have to experiment with dose etc. Not much yet. She has had chronic lyme with all the co-infections for over 3 years. Feel free to email.
Danielle says
Hi Brandon, my dad too has advanced prostate cancer and I want to try and get this for him. My dad is getting pain in his back now – is this similar to your dad ?
Belma says
Can anyone tell me if they have seen a difference since they started with the oil??
I am in desperate need of something that can help my father he has throat cancer and now we just found out it spread to his tonsils. He has done 3 rounds of Chemotherapy and 1 round of radiation.
He no longer can handle chemo.
In desperate need!!
Liz says
Have you seen any difference yet? I just ordered some for my 8 yo son, add, OCD, odd, impulse control, and anxiety. He was been on psychostimulants since he 4 and I took him off of everything In October. Praying this natural remedy helps my little guy.
Kathy stopyra says
We just purchased,the everyday collection oil mint choc.for our son who has add and impulsive control issues also.we heard great things about this product,we hope this product really works for our 12 year old boy.we just got him off adderal recently,he has a small frame and skinny naturally.,but the adderal would make him not wanting to eat hardly at sll.so,here we are,we are trying to think povitive that this product will help our son.we have tried all other perscription medications by our doctor,but they all had some sort of bad side effects.
Customer Care says
Thanks for your interest in our products. Unfortunately due to strict FDA regulations I am unable to make claims on our products based on your specific needs, I can however share our top selling products in each category. Please view the links below:
http://cbdoilreview.org/product/elixinol-cbd-oil-extract-x-pen-1000mg/
http://cbdoilreview.org/product/endoca-hemp-oil-drops-1500mg/
http://cbdoilreview.org/product/elixinol-hemp-oil-drops-regular-300mg/
http://cbdoilreview.org/product/elixinol-cbd-hemp-oil-capsules-900mg/
https://cbdoilreview.org/product/vape-bright-starter-pack-200-mg/
This is also a great link to some pages that you may find helpful
https://cbdoilreview.org/cbd-cannabidiol/
I hope this helps and if you have any further questions please feel free to reach out at [email protected]
Customer Care says
Unfortunately due to strict FDA regulations I am unable to make claims on our products based on your specific situation. I can however share information we tell all of our first time customers.
We suggest starting off with 15-25mg about 30 minutes before bed. Do this for a few days and listen to your body for when you’re ready to take 15-25mg once in the morning and then again at night. Total 30-50mg per day. You can take more if you choose to, you cannot overdose on CBD.
I would also recommend checking out the link below to an article that can help you better understand dosage.
https://cbdoilreview.org/cbd-cannabidiol/cbd-dosage/
Mel says
I’m about to start a moderate chemo regimen for a recurring cancer for the next nine weeks. Hoping to lessen the effects of the chemo with something other than the many pills and poison I’ll be offered. Will this help?
Victoria Hebner says
Thanks for your interest in our products. Unfortunately due to strict FDA regulations I am unable to make claims on our products based on your specific needs, I can however say that CBD is a natural anti-inflammatory and could assist.
This is also a great link to some pages that you may find helpful
https://cbdoilreview.org/cbd-cannabidiol/
I hope this helps and if you have any further questions please feel free to reach out.
Victoria Hebner says
Thanks for your interest in our products. Unfortunately due to strict FDA regulations I am unable to make claims on our products based on your specific needs, I can however say that CBD is a natural anti-inflammatory and could assist. I can also share our top selling products in each category. Please view the links below:
http://cbdoilreview.org/product/elixinol-cbd-oil-extract-x-pen-1000mg/
http://cbdoilreview.org/product/endoca-hemp-oil-drops-1500mg/
http://cbdoilreview.org/product/elixinol-hemp-oil-drops-regular-300mg/
http://cbdoilreview.org/product/elixinol-cbd-hemp-oil-capsules-900mg/
https://cbdoilreview.org/product/vape-bright-starter-pack-200-mg/
This is also a great link to some pages that you may find helpful
https://cbdoilreview.org/cbd-cannabidiol/
I hope this helps and if you have any further questions please feel free to reach out.
Debbie says
Hello, Inhave Osteo Arthritis, bursitis and tendinitis. My hips back and elbows hurt so bad I can not function most days. What product do you recommend?
TIA,
Debbie
Alex says
I have just been diagnosed with stage 3 breast cancer that has mets to my bone. I have done a little reading and cbd oil is one of the non medical community recommendations. Has anyone had positive results? I plan to do traditional therapy also. No chemo this time thank god. I did all that 3 years ago.
j says
I just ordered for my 9yo son. I don’t know the dosage yet, but don’t be afraid. You can’t OD on CBD. Those other things you are giving now, is the scary thing.
A. says
My 6yr old son suffers daily 1-2 very brief seizures. Currently taking 3 different anti-epileptic meds only helping somewhat but not 100%.
Would love to try cbd oil but scared to take that step, any advice??
How would I know how much to give him?? Can it taken with his current meds??
Hayley says
If you don’t mind me asking, what dose are you on and how often do you take it? Also which one are you on? With/without food? I just started with the CW EVERYDAY PLUS this week – so far, so good….
forrrest holm says
anyone have any input as to the effects of this has on lymes disease.
Teena says
I have been receiving chemo for over a year and get sicker every treatment…I have received my charlotte’s web but and unsure how to the dosing works…how many drops do I start with
Brandon Blankenship says
Did you ever hear back Tony? My dad has Advanced prostate cancer and I was going to try to buy this for him.
Brandon Blankenship says
Did you ever get answers? My fathers in the same boat and want to buy this for him.
Cheryl Goble says
I believe CW’s CBD oil is arresting the aggressive Stage 2 cancer I was diagnosed with one year ago.I have chosen not to take anymore chemo treatments and stay with this God given oil. Thank you CW Botanicals for your healing products. I am eight months cancer free & started your oil right after surgery in April of 2016.
Reddman says
I just bought some for my wife. The 500mg. She has neuropathy and fibromyalgia so I hope this helps. Anyone else out there have experience with this?
Kiana says
Hi! It’s so awesome to hear this. How did it end up going when you reduced some of your pain meds?
Kiana says
Hi. So happy to hear of your improvements, what kind and how much are you taking? I’m having similar issues and would love some help
Enma says
Does your son get seizures? Because my daughter has several a day. If so, what strength of CW does your son take? What dosage?
Will says
I trust this product from my research over any other cbd oil. And after taking it for nerve pain and Asperger’s, I’m going to keep taking this and see no need to try any other brands.
Kimberley Mowery says
Anthony,
My husband has the same condition as you. Have you been told which products will help you? If so, can you share your information with me. My husband has so much pain and is desperate for relief.
D says
What they have done for the revolution of CBD has been amazing. Their publicity has shot medicinal benefits of cannabis through the roof. However, I would have so much more respect for these brothers if they would be fair and honest. Give credit where credits due and stop bashing other states who have worked in this industry doing the same thing for years before CW. Where did you get those genetics guys? Eh?
alex says
anthony, have you purchased the CBD and what are your results? My father is a stage 4 and we were looking into this. Hope you’re doing well and thank you in advance
Jo Kissler says
Customer service was 100% when I called to see how to get the most potent oil,I was not interested in fooling around, as I need pain relief for nerve damage from MULTIPLE SCLEROSIS, which I have had for 24 yrs.
I GOT A DISCOUNT RIGHT AWAY …I was so happy!
It shipped immediately and was in Honolulu in a few days.
I have been using the oil for four days…using it three times a day.
I have discontinued other pain meds, in order to see if this oil can actually carry me through. Time will tell.
Aloha
Carolyn smith says
This is the most awesome place and the most caring people ever! So whoever received bad service well I don’t understand cause we’re always calling for help and they have never turned my baby away..God bless them for that and for all the babies there saving. I wish I never had to ask for help but when I see my son shaking endlessly on the floor cause I’ve ran out of oils well that’s when dad says I’m calling and they’ve been there every time. Thank you Stanley brothers for having a caring heart and being full of compassion. I would of lost my boy if it weren’t for u all
Carolyn smith
([email protected]
Anthony Norcia says
I was diagnosed with prostate cancer which has spread to my bones about 2 mo.s ago.I am not going to do chemo.for good reasons. I am putting in for a med. Marijuana card through a Lic.Dr.here in NJ.I have been doing my research and read studys that point to CBD.I would like to consult with your people for more info.on which type you sell phone or email me, thanks Tony
Lomiracle says
I have been taking for two weeks and have reduced my joint pain and swelling drastically! Thank you!
CW Botanicals Is Quality says
The products are very professionally designed, from the products themselves to the branding and packaging.
The Drops (I have had the 200 and 500mg MCT drops in Chocolate Mint) are a very clean product. There are some others out there that use the ‘blue’ label for their drops, and the fact that these CW products are made with a filtered/dewaxed extract for their drops is a great leg-up on the competition.
The smell of the drops is slightly more pleasing than they taste, which is why they lost a star.
Definite difference between the two strengths in terms of duration of my pain relief. It is tough for me to determine if one was more effective than the other since the pain I have is not consistent in severity throughout the day.
I hope this helps others looking into their products!
brenda says
excellent customer service;super fast shipping
Stacea Crowther says
To whom it may concern,
I was very impressed with them. I would like to add I have not had a grandmal seizure since march 30th this is good for me , I have tried every medication and also have a VNS witch has caused me to have seizures . I give you my a thumbs up.
Stacea Crowther
Leslie says
I found them to have good customer service ! On a very busy day with they first started Someone called me back the next day! & another followup call later that day! ALSO the price @ 995 (appox) is only for those that did NOT sign up with them BEFORE this date> & THEY SEND a testing result paper with the product !!! I have seen it !! Everyone that bashes them NEEDS to really think for a second >> If it wasnt for them ALOT of publicity would NOT have been gained for Medical uses for this type of need ! THEY are not perfect !! But I see them on our SIDE !!
joe gendusa says
Very poor, no customer support, have not returned any of my messages in 4 days.
They have my money and I have no product.